If you suspect that you have received a faulty or incorrect item then please contact our Customer Care team Here or be clicking the "Submit a request" button located below this article before returning any items within seven days of receiving your order, we will advise you on how to proceed further. Please do not use any faulty or incorrect items after finding the fault as we will be unable to provide a refund or exchange. If you fail to contact us before returning a faulty item your return may be rejected subject to our product inspection.