Once you've completed your purchase, you'll receive a confirmation email within 24 hours.
Our team works hard behind the scenes to pick, pack, and dispatch your order as quickly as possible, based on the delivery option you selected at checkout — unless your order includes a pre-order item.
If you’ve purchased a pre-order item, please take a moment to view our Pre-Order Policy for more information on how it works.
Once your parcel is on its way, you’ll receive a dispatch email from us with your tracking number, as well as an email from the courier so you can easily track your delivery every step of the way. You can also track your order on our tracking page
During busy periods such as sales or collection launches, dispatch may take a little longer. But don’t worry — we always aim to deliver your order on or before your estimated delivery date,