You’ve got 28 days from the day you receive your order to send something back to us.
To make sure your return is accepted, please check the following:
Items must be unworn and unwashed
All tags must be attached and items returned in their original packaging
Underwear and swimwear can only be returned if the hygiene tags are still in place and the items are unworn
- Any fragrance purchases are nonreturnable
Important:
We can’t accept items that are damaged, marked, worn, or appear used — these will be disposed of, and no refund will be issued.
Ready to return?
To create your return label click here
Please note: We don’t offer free returns, and return label costs vary depending on your country and courier selected. All returns need to sent back to us within 14 days of the return being registered on our returns portal.
If you’ve received a faulty or incorrect item, please check the “I have received a faulty item” or “I Have Received an Incorrect Item” section before sending it back — we’ll guide you on what to do next!