Returns & Refunds
- DO YOU REFUND THE DELIVERY CHARGE?
- CAN I RETURN MY ORDER IF THE ORIGINAL PACKAGING IS MISSING?
- INTERNATIONAL RETURNS
- HOW CAN I TRACK THE STATUS OF MY RETURN?
- WHAT DO I DO IF MY PRODUCT IS FAULTY?
- WILL MY POSTAGE BE REFUNDED?
- WHEN WILL I BE REFUNDED?
- IS THE RETURN POSTAGE FREE?
- HOW LONG DO I HAVE TO RETURN AN ITEM?
- CLOTHING RETURNS
- I HAVE RECEIVED THE WRONG ITEM
- I HAVE RECEIVED A FAULTY ITEM
- I HAVE RETURNED AN ITEM THAT IS NOT INTENDED FOR EGO, WHAT SHOULD I DO?
- I'VE LOST MY RETURN LABEL
- CAN I SEND MY ITEM BACK FOR AN EXCHANGE?
- WHAT IS YOUR RETURN ADDRESS?
- WHAT IS YOUR RETURN POLICY?
- THERE IS NO RETURN LABEL IN MY PARCEL, HOW DO I RETURN IT?
- CAN I RETURN MULTIPLE PARCELS?
- HOW DO I RETURN AN ITEM?
- WHAT IS THE RETURN POLICY?